Terms and Conditions
Terms & Conditions – Heater.lk
Welcome to Heater.lk. By accessing our website or purchasing products, you agree to comply with the following Terms & Conditions. These terms are designed to ensure a safe, transparent, and smooth shopping experience for all our customers.
1. Warranty
Warranty coverage applies only to products purchased from Heater.lk official store.
Warranty claims are subject to verification and adherence to the manufacturer’s instructions.
Damage caused by misuse, unauthorized repairs, or improper installation is not covered.
2. Prices
All product prices are subject to change without prior notice.
Please check the current price before placing your order to ensure accuracy.
3. Promotions & Offers
All promotions, discounts, and special offers are time-bound and subject to stock availability.
Promotional products may have specific terms and conditions; please review these before purchase.
4. Ordering & Payment
Orders are confirmed only after payment verification.
Accepted payment methods include online payments, bank transfers, and cash on delivery (where applicable).
Customers must provide accurate billing and shipping information to avoid delivery delays.
5. Delivery & Returns
Heater.lk provides island-wide delivery within 3–5 working days.
Returns are accepted within 7 days if products are unused and in original packaging.
Refunds and exchanges follow our Refund & Exchange Policy.
6. Privacy & Security
By using Heater.lk, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information.
All online transactions are secured with SSL encryption.
7. Contact Us
For any questions regarding our Terms & Conditions, please contact us:
Hotline: 076 47 47 322
Email: info@heater.lk
Address: No 13, Panideniya, Peradeniya, Kandy, Sri Lanka
Our Commitment
At Heater.lk, we are dedicated to providing a transparent, secure, and reliable shopping experience. By agreeing to these Terms & Conditions, you can shop with confidence and peace of mind.
